Our Story & Mission
Dedicated to keeping Rhode Island kitchens running smoothly with expert, affordable small appliance repair services for over 15 years.
Founded on Quality & Trust
All City Appliance Repair was established in 2008 with a simple mission: provide Rhode Island families with fast, reliable, and affordable repair services for their essential kitchen appliances. What started as a small local business has grown into the state's most trusted name in small appliance repair.
Our founder, James Rodriguez, recognized that while large appliances often get attention, it's the small appliances – coffee makers, microwaves, blenders – that families rely on daily. These appliances are not just conveniences; they're integral to morning routines, meal preparation, and family life.
From our headquarters in Charlestown, we've serviced over 15,000 appliances across the state, building a reputation for honest work, fair pricing, and exceptional customer service. Every repair comes with our commitment to quality and a 90-day warranty.
Our Mission & Values
We believe everyone deserves reliable appliances and fair, transparent service. These core values guide every interaction and repair we perform.
Customer First
Your convenience and satisfaction are our top priorities. We work around your schedule and provide clear communication throughout the repair process.
Quality Craftsmanship
Every repair is performed to the highest standards. We use genuine parts and proven techniques to ensure long-lasting, reliable results.
Honest Service
Upfront pricing, no hidden fees, and transparent communication. We'll always tell you the truth about what your appliance needs.
Sustainable Repair
We believe in fixing rather than replacing. Repairing appliances extends their life and reduces waste in our environment.
Quick Response
We understand the urgency of broken appliances. Most repairs are completed the same day, with emergency service available.
Local Expertise
Rhode Island specialists who understand local needs, water quality, and appliance usage patterns unique to our area.
Meet Our Expert Team
Our certified technicians bring decades of combined experience and ongoing training to every repair. Each team member is committed to excellence and customer satisfaction.
James Rodriguez
Founder & Lead Technician
18+ years experience. Specializes in coffee makers, microwaves, and electronic controls. ASE certified with manufacturer training.
Sarah Chen
Senior Technician
12+ years experience. Expert in food processors, blenders, and motor repairs. Factory trained on major appliance brands.
Michael Thompson
Appliance Specialist
8+ years experience. Focuses on air fryers, toasters, and electric grills. Specializes in heating element and control repairs.
Maria Gonzalez
Customer Service Manager
Ensures exceptional customer experience from first call to service completion. 6+ years in customer service and appliance support.
Our Achievements & Certifications
Professional Credentials
- ✓ ASE Certified Technicians: Automotive Service Excellence certification ensuring highest quality standards
- ✓ Manufacturer Training: Factory-authorized training from Keurig, Breville, Cuisinart, and KitchenAid
- ✓ Electrical Safety Certified: Licensed electrical work and microwave safety certification
- ✓ Insured & Bonded: Full liability insurance and bond coverage for your protection
Business Recognition
- 🏆 Rhode Island Business Award 2023: Excellence in Customer Service
- ⭐ 4.9/5 Star Rating: Consistently rated as top appliance repair service in Rhode Island
- 👥 15,000+ Happy Customers: Over fifteen thousand successful repairs and satisfied clients
- 🌟 Community Partner: Local chamber of commerce member and community supporter
Ready to Experience the All City Difference?
Join thousands of satisfied Rhode Island customers who trust us with their appliance repair needs. Experience fast, honest, and professional service today.