Cookie Policy

Effective Date: January 1, 2024 | Last Updated: January 1, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.

2. How We Use Cookies

All City Appliance Repair uses cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly
• Analytics Cookies: These help us understand how visitors interact with our website
• Functionality Cookies: These enable enhanced features and personalization
• Marketing Cookies: These are used to deliver relevant advertisements

3. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are essential for the website to function correctly. They cannot be disabled:

• Session management and security
• Load balancing and performance
• Cookie consent preferences
• Contact form functionality

Analytics and Performance Cookies

These cookies help us understand how visitors use our website:

• Google Analytics - Tracks page views, user journeys, and site performance
• Device and browser information
• Pages visited and time spent on site
• Referring websites and search terms

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your language preferences
• Storing form information temporarily
• User interface customization

4. Third-Party Cookies

Our website may include third-party services that set their own cookies:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics sets cookies to track visitor usage. You can learn more about Google Analytics cookies at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Google Services

Google may set cookies for services such as Google Maps embedded on our contact page, and for any personalized content or advertising based on your previous visits.

5. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept All: Allow all non-essential cookies
• Decline All: Only allow essential cookies
• Customize: Choose specific types of cookies to accept

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Block all cookies (may affect website functionality)

6. Cookie Retention

Different cookies are stored for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for a specified period (typically 30 days to 2 years)
• Essential cookies: Usually session-based or very short duration

7. Impact of Disabling Cookies

Please note that disabling certain cookies may impact your experience on our website. Essential cookies are required for basic functionality, and disabling them may prevent features like contact forms, appointment scheduling, and service request processing from working properly.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: