Customer Reviews & Success Stories
Real experiences from satisfied customers across Rhode Island. See how we've helped restore their essential kitchen appliances.
4.9/5
Average customer rating based on 847 reviews
15,000+
Satisfied customers served since 2008
15 Years
Expert appliance repair experience in Rhode Island
95%
First-time repair success rate
What Our Customers Say
Don't just take our word for it. Here's what real customers have to say about their experience with All City Appliance Repair.
"Outstanding service! My Keurig coffee maker stopped working on a Monday morning, and I was desperate for coffee. Called All City, and they had it working again by Tuesday afternoon. The technician was professional, explained everything, and the price was very fair. Highly recommend!"
"I thought my microwave was beyond repair, but James and his team worked miracles! They fixed the control panel issue that other companies said would require a complete replacement. Saved me over $200 and my favorite kitchen appliance. Will definitely use them again."
"Professional, reliable, and reasonably priced. They repaired my food processor that I'd had for 8 years. Instead of buying new, they fixed the motor issue and it's working better than ever. Great customer service and honest advice."
"Fast emergency service when my toaster oven died the day before hosting family. They squeezed me in same-day and had it ready by evening. Saved dinner! The repair was solid and it's been working perfectly for months now."
"Great experience from start to finish. The scheduling was easy, technician arrived on time, and the repair was completed efficiently. My air fryer works like new again. The 90-day warranty gives me peace of mind too."
"I've used All City multiple times over the years for different appliances. Consistent quality work, fair pricing, and always stand behind their repairs. It's rare to find such reliable local service these days. Highly recommend!"
Recent Success Stories
Real repair jobs completed by our expert technicians. Each story demonstrates our commitment to quality work and customer satisfaction.
🏢 Commercial Kitchen Emergency
Challenge: A local café in Providence had three coffee makers fail the morning of a large catering event. Their backup plan would have cost $2,400 in new equipment.
Solution: We dispatched two technicians with parts and tools. Within 3 hours, all three machines were restored to perfect working condition, including calibration of brewing temperatures.
Result: Total cost: $420. Customer saved $1,780 and their catering event was a success. They now use our maintenance service quarterly.
🏠 Historic Home Restoration
Challenge: An 1890s Victorian home in Newport had vintage appliances that manufacturers no longer support. Customer wanted to maintain period authenticity.
Solution: We sourced compatible parts, custom-fabricated components when needed, and performed electrical upgrades to modern safety standards while preserving the vintage appearance.
Result: All appliances now function reliably with modern efficiency and safety, maintaining the home's historical character. Customer estimate: saved $8,000 vs. period-appropriate replacements.
Before & After Gallery
See the quality of our repair work. These photos show the before and after results of recent appliance restoration projects.
Coffee Maker Repair
Replaced damaged heating element and control board. Total repair cost: $85 vs. $120 new unit.
Microwave Control Panel
Complete control panel replacement and turntable motor repair. Saved customer $180.
Food Processor Motor
Motor replacement and blade assembly restoration. Works better than when it was new.
Toaster Oven Elements
Dual heating element replacement and timer mechanism repair. Perfect even heating restored.
Air Fryer Control System
Digital control panel restoration and heating element upgrade. Customer saved $75.
Electric Grill Restoration
Complete heating element replacement and temperature calibration. Like-new performance restored.
Community Impact
We believe in giving back to our Rhode Island community through local partnerships and charitable support.
🏫 Educational Partnerships
We sponsor vocational training programs at local technical schools, providing students with hands-on experience in appliance repair and customer service skills.
- Apprenticeship opportunities for high school students
- Guest lectures on appliance technology trends
- Donated equipment for training programs
- Annual scholarship for appliance repair technology
💝 Community Support
Through our Appliance Donation Program, we refurbish donated appliances for local families in need and support community organizations.
- Free repair services for low-income families
- Equipment donation to local food banks
- Support for community events and fundraisers
- Emergency appliance repair for local seniors
Ready to Join Our Satisfied Customers?
Experience the All City Appliance Repair difference. Fast, reliable service with a 90-day warranty on all repairs.